Support

How can we help?

Find answers to common questions or get in touch with our support team. We typically reply within 24 hours on business days.

Install and set up Secure Send for Gmail in your Gmail account in less than 5 minutes.

Manage your subscription, update billing details, view invoices. Cancel anytime.

Solutions to common technical issues or get our team for personal help.

Our security measures, GDPR compliance, and how we protect your data.

FAQ

Sign in with your Google account, authorize Gmail, and you can start sending secure emails right away. Less than 5 minutes.
The recipient receives a notification with a link. They verify by SMS and can then view your message securely. Encrypted, stored on EU servers.
Yes. All data is encrypted and stored on EU servers. We offer data processing agreements and full compliance documentation.
SMS verification is the primary security method. Contact us for alternative methods such as email-based verification.
Yes — real-time notifications and a dashboard showing delivery and read status for every sent message.
Cancel any time from your account settings in two clicks. No long-term contracts. Data is retained for 30 days after cancellation.
Yes — supports personal Gmail accounts and business Google Workspace accounts.
AES-256 encryption. EU servers with multiple layers of protection. We never read your message contents.
100 MB per email. Attachments are encrypted with the same security as the message body.

Still have questions?

Our support team is happy to help.